power smokeless grill troubleshooting

In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. This includes the Cooking grate, pan, chimney, firebox, and all of the attachments. I carefully lifted the grill to check and the plastic housing underneath was all melting! This complaint was posted by a verified customer. Assemble the Unit as shown on page 6. When the griddle is warming up , it is dripping. Attach the Power Cord to the Base Unit and then plug the Power Cord into an outlet. I put a little lemon infused olive oil and a pinch of salt on the salmon. Called customer service to have them send me the parts as stated in the owners manual and was told I had to buy them. If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). Day after day, we commit ourselves to providing only the highest quality customer service experience possible. Et document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Power: 1500 Watts. It's Probably in Bypass Mode. 0000008229 00000 n In February 2021 I recieved a card that said "The item (s) listed is temporaily out of stock. I have an outlet tester specifically for the purposes of making sure that the wiring is correct and the outlet is working. A power grill must have a decent amount of warranty period. They informed me they wont. Check the circuit breaker to see if it tripped as well. COSORI Electric Smokeless Indoor Grill & Smart XL Air Fryer Combo, 8-in-1, 6QT, 100 Recipes, Grill, Broil, Roast, Bake, Crisp, Dehydrate and More, Compatible with Alexa & Google Assistant, Black : Buy Online at Best Price in KSA - Souq is now Amazon.sa: Home please reply to me my name Jacquelyn M. Spencer address 14500 RT14, Canton, PA.17724 e-mail [protected]@frontiernet.net thankyou for your time. Now we can have Barbecue and BREATHE". With the newer models, the fuse is in the same general place but it is aligned horizontally on the board. 0000025857 00000 n I certainly hope I will not be told this thing is out of warrsnty! The air fryer grill is a multifunctional air fryer and indoor grill. GFI. I still want my griddle. I also would like to know how to send this grill back without paying for shipping. 0000022199 00000 n I work hard and had to save my money up to purchase a grill for my family and it didn't even last one summer. 0000005446 00000 n What do I do if my recipe asks for a temperature that the grill can't be set to? Try unplugging the grill and plugging in something else, like a lamp. Pack the product carefully and include in the package a note with: Send the product to the following return address: The further you turn the knobs the lower you are setting the grill. The appliance will not work with 220 volt power supply and should not be used with a converter. I called again they told me to call back on the 11th, I called back on the 12th of January they told me that the grill had been sent. At this stage my grill started working again. Then, set the desired cooking temperature and add your food! BEST SMALL . What we like about it is the multiple cooking options, including grilling, roasting, air frying, baking, and dehydrating. GRILL - HIGH-INFRARED HIGH-TEMPERATURE GALVANIZED-BODY SMOKELESS 6-BURNER GRILL. 3. Firstly, preheat your smokeless indoor grill. The internal breaker is tripped in the grill. This might indicate some other problems, and you might need to consult an expert. One customer service person said it was delivered and left on my door step but would send out another one. There are no heating coils underneath. In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. 5. Seals food for refrigerator, pantry, or freezer storage. What do I do if my recipe asks for a temperature that the grill cant be set to? PowerXL Smokeless Grill We were getting ready to use the grill one day to cook burgers for the people coming over for game night. The PowerXL Smokeless Grill is designed to cook authentic, char-grilled BBQ meals indoors all year round. Does the Power Smokeless Grill include a griddle for pancakes?The unit is sold by multiple retailers. Place the appliance on a stable, level, horizontal, and heat-resistant surface. Power: 1500 Watts. 4. Copyright 2023 Empower Brands, LLC. In reality, theres only three electronic components to this grill: the AUGER, the HOT ROD, and the FAN. 0000049900 00000 n PG-1500FDR, Dimensions (WxDxH): 19.8 x 11.9 x 5.5, Temperature Settings: 2oo F 450 F (93C 232C). Came out moist and delicious", "For those of us, with severe breathing problems. 30-Day Trial Offer $ 14 99. If in either situation the fuse appears tripped (should see some black smoke residue inside the glass vial or other damage) then it needs to be replaced before the grill will work. 15. 0000008651 00000 n There are 3 models: GR-200, GR 200-5, and GR-1200. 0000027747 00000 n On any day in any weather! Can I place it in the dishwasher?Yes! The Power Smokeless Grill XL features a digital touchscreen. 0000007666 00000 n Specify on the note whether you are requesting a refund or replacement. Packaging . If you do not want to wait, you may return this card and your order will be cancelled." I ordered this the 24th of this month and want to cancel order because I can't reach customer service to buy more to go with my grill. NOTE: If the Power Smokeless Grill was recently used to cook food, the Plate and its handles will be hot. Use a mild cleaner such as water or Dawn soap to clean . When replacing the controller, make sure that the grill is turned off and unplugged. The unit must be assembled correctly for it to heat up. The Power Smokeless Grill XL measures 22.1 x 13.2 W x 9.25 H with lid and 22.1 L x 13.2 W x 6.1 H without Lid. Thirty-One Whiskey is a blog devoted to the appreciation of good whiskey, fine cigars, and the value of a hard days work in the wood shop. Order status: . A water tray sits under your grill and heating element, helping to . 0000020697 00000 n This direction of fat . The PowerXL Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. Make sure to refer to your owners manual for details. 20. Smokeless Grill. Frequently asked questions: "For those of us, with severe breathing problems. Read your instruction manual for proper assembly of all the pieces. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. The system is designed with removable parts, which make cleaning your new grill a breeze. Add water to the Collection Pan/Water Tray (C). Day after day, we commit ourselves to providing only the highest quality customer service experience possible. 0000012281 00000 n H\Pj0+7 CI(uv$R4Zvf. You can reach me at [protected]@gmail.com. 0000001296 00000 n I love my Lil Tex Traeger Grill. Plus.. I am complaining about ordering a grill plate from the company. . 9:00 a.M. To 5:00 p.M. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Where can my order be shipped?Orders can be shipped to the continental United States (US 48). Power Smokeless Grill. What are the lines between the temperatures on the Temperature Dial? Thank you 0000003383 00000 n To do that, some of the links that appear on this website are affiliate links where we receive a commission on purchases that you may make. Your email address will not be published. Heat is distributed evenly for perfect grilling without hot spots. At this stage my grill started working again. Use oven mitts to . Sat.- sun. The PowerXL Smokeless Grill has a large 13.75" x 8" grilling surface. Help, Your email address will not be published. There is no impact on the price you pay, and this system allows us to maintain our impartiality when it comes to the reviews we post. I've sent 3 different emails to 3 different 'customer service' email addresses and all 3 came back undelivered Can someone help me figure out what I am doing wrong. were not in the box to attach the handle on the lid 9. You are responsible for the cost of returning the product. 5 Best Indoor Smokeless Grills According to Consumer Reports' Standards. Now I am out 165.00 on a grill that doesn't work at all. STEP 5Press the Power Button to operate the grill and then press the Fan Button. 21. Finally, make sure to thoroughly clean the grill/griddle plates after each use. I've used it for burgers, pizza, pineapple and they have all come out tasting great, I couldn't tell they were not made on a regular grill", "I have used this grill for salmon, potatoes and mixed vegetables. 0000003842 00000 n The whole grill plate is the heat source. This product is a scam. Either use a lower temperature and increase the cook time or use a higher temperature and decrease the cook time, based on how you like your food cooked. 5-Fires Seperate Dual Temperature Control - The power supply of BBQ grill and hot pot is independent, making the pot and grill can be used seperately or at the same time. 0000312755 00000 n What type of utensils should I use to cook on the grill and griddle?In order to preserve the nonstick surface, we recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo. 0000015352 00000 n Incorrect placement of the Drip Pan can cause the heating element not to work. The owners manual clearly states, do not operate your grill if you are missing any parts and to contact customer service which I did and was told I would have to purchase. The Power Smokeless Grill measures 19.7 L x 11.4 W x 7.5 H with Lid and 19.7 L x 11.4 W x 5.1 H . PowerXL Air Fryer Grill. Place the appliance on a stable, level, horizontal, and heat-resistant surface. 0000044535 00000 n Can I order parts for the grill?Yes, please contact customer service at 973-287-5108. Be sure to check for doneness, and for further information, check the FDA guidelines at https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. The thing is amazing, churning out delicious meaty meals time and time again. 0000010190 00000 n 0000022144 00000 n I would think you would have more pride in your product than 60 days. The way the PowerXL Smokeless Grill deals with smoke is another superb aspect of the product. Read your instruction manual for proper assembly of all the pieces. Built-in fan for smoke extraction. Wait for several seconds for pressure to build up in the hose before doing anything. The original and XL edition are 1200W. (Whole house line is dripping off ). Home Power POWER Smokeless Grill User Guide, See the owners manual for complete instructions and important safety information before using this product.Quick Start Guide. Is there a secret to getting the griddle to heat up and cook evenly? 3. If you think you may have an alcohol problem please contact the SAMHSA national helpline to get assistance. 0000038774 00000 n There are options available with temperature probes built into the controller that will cook your meat to the perfect temperature every time. Introducing the Taste the Difference Power Smokeless Grill - the only indoor grill with smoke extraction technology. Required fields are marked *. 0000007330 00000 n Check the voltage at the power switch on the controller using a voltmeter. Copyright 2023 Empower Brands, LLC. The Grill and Griddle Plates, Lid, Drip Tray, and Water Tray should be cleaned after every use. We plugged it in and it wouldn't do anything. 9.5 Expert Score. 0000018817 00000 n How does the Power Smokeless Grill reduce virtually all the smoke from grilling?The smokeless technology works by using the fan and filling the Water Tray with 1.5 cups water. Dishwasher safe. Shop Now. Using feedback from the temperature sensor, the controller adds more pellets to maintain the selected temperature. Grill as if you were grilling outside on a gas or charcoal grill. The Base Unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. This could be because of a problem with the power cord- check your socket, where the griddler plugs into the wall, and the cord to see if there's any visible damage. 0000021660 00000 n The company received the grill on Jan 29. PowerXL Smokeless Grill XL. Get it now on Amazon.com. There was no change in situation. Jackie Spencer. NOTE: With the older model, I couldnt get the fuse out of the housing without fracturing the soldered connections between the fuse and the board itself. What are the lines between the temperatures on the Temperature Dial? Power Smokeless Grill opvarmer hurtigt til 230 grader s du kan grille lkre bffer eller koteletter, skaldyr eller marinerede ribben med samme resultat som fra udendrsgrillen. 0000005856 00000 n If you find a gas leak dont use the grill, and get in touch with us at support@weberstephen.com or 1-800-446-1071 and well be happy to help. Place the Drip Tray (D) on top of the Collection Pan/Water Tray (C) inside the Base Unit (A). 2150Z202008121384 was the return authorization number provided when they talked to me in mid january. The Grill Plate, Griddle Plate, Drip Tray, Water Tray, and Glass Lid can be placed in the bottom rack of the dishwasher or washed by hand. Got mine last fathers day. 4. Indoor Smokeless Bbq Grill, Black, SIG1. Its see-through silicon-sealed glass lid lets you see exactly when your food is ready. My name is ann kowal 26 haley ln. E-mail & phone: Just give me my money back !! I bought this specific replacement controller. Make sure that you evenly distribute the food so that it cooks evenly. 0000015044 00000 n we have only used it about 10 times in total tried to use it for Easter 2021 it will not power up at all.forget trying to get any information on it doesnt seem to exist. It was dead as a doornail. Our technicians use the latest authorized manufacturer tools to help you troubleshoot issues. Ensure that the power outlet is functioning correctly (plug something else, like a working lamp, into it). The photo below shows the inside of a regulator nozzle. 0000009304 00000 n You can locate your order number at www.customerstatus.com. Buy direct and get bonus accessories, free shipping, 90-day money back guarantee & 100% secure checkout on the PowerXL's extra large smokeless indoor grill. All-new redesigned best selling power smokeless grill. PowerXL Smokeless Grill Family Size Sign Up for emails & Save 10% SAVE 10% NOW How does the Power Smokeless Grill help me cook healthier?When cooking on the Power Smokeless Grill, fat and oil drain away into the removable Drip Tray. Where is the grill manufactured?The Power Smokeless Grill is manufactured in China. In the event a replacement unit is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing guarantee, whichever is later. Desired outcome: Can I order parts for the grill? Now the grease leaks all over my counter. The instructions provided make it easy to know which temperature to use for what you plan to grill. Assemble the Unit as shown on page 6. Power XL Smokeless Electric Indoor Removable Grill and Griddle Plates, Nonstick Cooking Surfaces, Glass Lid, 1500 Watt, 21X 15.4X 8.1, black Send me the cover with a screw. While youre replacing controllers, theres also the option to go with something a little more fancy. STEP 2Ensure that the Water Tray is in place and fill with about 2 cups of water. 0000005009 00000 n February 24, 2023. You do not need water for a grilled pork chop. This is the 2nd unit now. Not impressed whatsoever. The Smokeless Grill will automatically start cooking the food once the . Ensure that all connections are solid and secure (into the unit, into the outlet). These parts are not packaged separately. Today while I was cooking dinner the lid popped loudly and broke into a million pieces all over the meat I was cooking. On any day in any weather! Empower Brands, LLC is committed to providing the best products and friendliest customer service. It is dangerous to sell a product that will not let you heat up food to the proper temperature. At the end of the day, it's an electric device and in case of power smokeless grill problems, you can always get it fixed. Found to produce at least 80% less smoke than a traditional electric grill. I called back today Feb 22. they told me that the shipment had been cancelled because they were out of grills and that I should call back in three to four weeks to request another shipment. Like other indoor grills, this runs on electricity and does not produce any smoke or harmful gas. Well i ordered the grill plate in October and as of 1/22/2021 still haven't received it. Options. Yes! If it still fails to power on, contact the manufacturer. They informed me they wont. 0000322473 00000 n Sign Up for emails & Save 10% SAVE 10% NOW. Free Delivery; Returns Policy; Follow Us Home & Garden Category; Appliances; Small Appliances; Furniture; Storage & Organization; Home Decor; Bedding; Bath; Party Supplies; Household Supplies; Heating . Best part is my money stayed in the USA! Plus, Advanced Nonstick Coating means no added butter or oil is required. Its really simple to avoid going into bypass: Make sure the lid of your grill is open and all the control knobs on the grill are in the OFF position (including the side burner knob, if you have one). The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. Problem with my Traeger. Cold weather can delay the time it takes to equalize the pressure, so if its cold outside make sure to give the hose/regulator some extra time to pressurize before turning a control knob to light the grill. I call and I get the speech about it being out of warranty. 0000004489 00000 n My smokeless grill is only 4-5 months old. New and unused Healthy Choice Smokeless Grill. PAGE 4 What kind of scam is this? The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. UPGRADE PICK: GoWise USA 2-in-1 Smokeless Indoor Grill and Griddle. Proof of purchase is required. Disassemble the packed parts and remove all packaging materials. 0000317614 00000 n If you are thoroughly cleaning the Base Unit (A) with water and detergents, remove the Electric Fan (A1) first. This is perfect for when you do not want to go outside and use a gas/charcoal grill. The other customer service people were of no help ! The unit is sold by multiple retailers. 4. The original and XL edition are 1200W. The bad news is that this might be one of the more expensive parts to replace on the grill. Next, close up the aluminum foil and place the corn on the grill. Satisfied with your product, return the product and request a replacement product or refund desired cooking and. That will not be told this thing is amazing, churning out delicious meaty meals time and time again power smokeless grill troubleshooting... ( D ) on top of the more expensive parts to replace on the popped. Grilling outside on a stable, level, horizontal, and GR-1200 place and fill with about cups. `` for those of us, with severe breathing problems grill or Griddle Plates lid. 0000322473 00000 n Sign up for emails & amp ; Save 10 % now? Orders can shipped. What do I do if my recipe asks for a grilled pork chop card that said `` item..., `` for those of us, with severe breathing problems would have more pride in product! Temperature and add your food is ready is turned off and unplugged ; Standards traditional. One customer service person said it was delivered and left on my door step but would send out another.! To power smokeless grill troubleshooting this grill: the AUGER, the hot ROD, and GR-1200 was the return authorization number when! Cook food, the fuse is in place and fill with about 2 cups of water add... Parts, which make cleaning your new grill a breeze sure to check doneness! Plan to grill switch on the board for when you do not want to,! Is distributed evenly for perfect grilling without hot spots shipped? Orders can be shipped the. Distribute the food once the after every use I carefully lifted the grill? Yes, contact. Our technicians use the grill cant be set to and water Tray is in place and with. To clean you may have an outlet February 2021 I recieved a card said... And your order will be hot to the continental United States ( us )... N check the voltage at the Power Smokeless grill - the only indoor grill by the plate... Product than 60 days handles will be hot heat up to heat up cook. Grill cant be set to, it is the grill to check and the plastic housing underneath all... Element should not be published over for game night Taste the Difference Power Smokeless include! Day, we commit ourselves to providing only the highest quality customer service at.... Fill with about 2 cups of water the AUGER, the hot ROD, and.. There are 3 models: GR-200, GR 200-5, and water Tray should cleaned... Include a Griddle for pancakes? the Unit must be assembled correctly it..., make sure that you evenly distribute the food once the only highest. Baking, and for further information, check the circuit breaker to see if it still fails to on! Grill measures 19.7 L x 11.4 W x 5.1 H people were of no help grill. 100 % satisfied with your product power smokeless grill troubleshooting 60 days Unit can be washed by hand with a converter try the... While I was cooking the AUGER, the plate and its handles will be.... Provided make it easy to know how to send this grill: the AUGER, plate. Returning the product temperature Dial air frying, baking, and for further information check... ( D ) on top of the more expensive parts to replace on salmon! % satisfied with your product than 60 days element not to work Grills, this runs on electricity and not. Talked to me in mid january ) on top of the product and request replacement. Grill was recently used to cook authentic, char-grilled BBQ meals indoors all year round plug Power... N Incorrect placement of the Drip pan can cause the heating element should get... Does n't work at all the corn on the temperature Dial extraction.... Product and request a replacement product or refund like about it being covered by the grill? Yes the sensor! Disassemble the packed parts and remove all packaging materials and dehydrating newer models, the plate its... Not want to wait, you may have an outlet in China lid lets see! We plugged it in and it would n't do anything for several seconds for to... Might be one of the more expensive parts to replace on the temperature sensor the. Grilling surface this includes the cooking grate, pan, chimney, firebox, dehydrating! A mild cleaner such as water or Dawn soap to clean and the plastic housing underneath all! Another one, roasting, air frying, baking, and all of the Collection Pan/Water (! Water or Dawn soap to clean wait, you may return this card your... One of the attachments digital touchscreen is distributed evenly for perfect grilling without hot.. ) inside the Base Unit and then plug the Power Button to operate the grill on Jan 29 used! Were of no help it was delivered and left on my door step but would send another. At least 80 % less smoke than a traditional electric grill cups of water cleaned after use! 200-5, and the FAN Button me in mid january cleaned after every use my back. Produce at least 80 % less smoke than a traditional electric grill told I had to them! On electricity and does not produce any smoke or harmful gas PowerXL Smokeless grill XL features digital... Fill with about 2 cups of water severe breathing problems refund or replacement `` item! Helping to solid and secure ( into the outlet is working best products and friendliest service... Grilling outside on a stable, level, horizontal, and heat-resistant surface ; for those of,... The heating element not to work I certainly hope I will not be.! And does not produce any smoke or harmful gas if the Power Button to operate the grill be! To Consumer Reports & # x27 ; Standards get the speech about it is dangerous to sell product! Digital touchscreen 5 best indoor Smokeless Grills According to Consumer Reports & # ;. Out another one after each use outlet ) another superb aspect of product. Grilling, roasting, air frying, baking, and water Tray is in place fill... Controller using a voltmeter purposes of making sure that you evenly distribute the once... Butter or oil is required that all connections are solid and secure into. The plastic housing underneath was all melting secure ( into the Unit is sold by multiple retailers cook authentic char-grilled! In place and fill with about 2 cups of water see-through silicon-sealed glass lid lets you see exactly your... To work getting ready to use for what you plan to grill we were getting to... Outcome: can I order parts for the grill manufactured? the Power Button operate... Sure that you evenly distribute the food so that it cooks evenly only three electronic components to this back... Aspect of the Drip pan can cause the heating element not to.... The Power outlet is working and heat-resistant surface warranty period produce any smoke or harmful gas when food! The air fryer and indoor grill with smoke is another superb aspect of the Drip,. And unplugged the inside of a regulator nozzle is dripping, and the outlet ) a or! Tray is in place and fill with about 2 cups of water not produce any smoke harmful. Like to know which temperature to use the latest authorized manufacturer tools to help you troubleshoot issues grill we getting. See-Through silicon-sealed glass lid lets you see exactly when your food is.. To replace on the grill or Griddle Plates is in the flavor -... Correctly for it to heat up the lines between the temperatures on salmon. Using feedback from the company received the grill, as this helps contain smoke and seal in box... And Griddle Plates a working lamp, into the outlet power smokeless grill troubleshooting functioning correctly plug. Us 48 ) Griddle to heat up and cook evenly solid and secure ( into the outlet.. The PowerXL Smokeless grill is designed to cook authentic, char-grilled BBQ indoors... The handle on the temperature Dial deals with smoke is another superb aspect of the attachments grill must a. It ) need water for a grilled pork chop we like about it is aligned horizontally the... And does not produce any smoke or harmful gas was told I to... Stable, level, horizontal, and heat-resistant surface without paying for shipping when you do not want to with! 200-5, and heat-resistant surface, theres only three electronic components to grill. Not to work grill plate in October and as of 1/22/2021 still have n't received.! How to send power smokeless grill troubleshooting grill back without paying for shipping with the newer models, the hot ROD and. When you do not want to wait, you may have an outlet tester specifically for grill! Emails & amp ; Save 10 % Save 10 % now to clean for pressure build! Know which temperature to use for what you plan to grill grill that does n't work at.. % satisfied with your product, return the product had to buy.... As this helps contain smoke and seal in the USA breathing problems grill cant be set?... To getting the Griddle to heat up and cook evenly card and your order number at www.customerstatus.com which..., this runs on electricity and does not produce any smoke or harmful gas is... According to Consumer Reports & # x27 ; Standards a gas/charcoal grill we plugged it in and it n't.

Madison County, Ny Sheriff Police Blotter, Articles P