Spectrum does not state a timeframe or exact fee for returning your modem and router. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. You will need to call HughesNet customer service to cancel your internet. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. See the full list: Pet Friendly Hotels in Antony. The FedEx Mobile app does all that and more. You can email the site owner to let them know you were blocked. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. So this contract either ceased, once you agree to terminate it or cancel it. You can set Optimum DVR recordings using multiple methods. Be sure to compare all plans and providers to find the best internet service for your needs. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. Start your claim today. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." There are five steps you'll need to follow: 1. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Equipment return: By mail only, UPS or FedEx within 21 days. Google Fiber does not require a contract and there are no fees for canceling your service. Visit the Optimum support page to find the answers to your questions. This website is using a security service to protect itself from online attacks. You will need to call Google Fiber customer service to cancel your internet if it has been installed. Want CNET to notify you of price drops and the latest stories? Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. The device needs to be in the same condition that the customer received it. You can avoid all of that by making sure you return each and every item the proper way. Bullhead Print And Ship FedEx Authorized ShipCenter. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. As stated above, it is always a good idea to track the return package dispatched to the company. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. Drop off the box. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. Fee for late or no return: Varies. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Find another location. For everything else, you'll need to call CenturyLink customer service to cancel your internet. The fees are broken down based on the type of equipment. Follow these 4 simple steps to return your equipment: Prepare your shipment. The current local time in Antony is 59 minutes ahead of apparent solar time. No Surprises Here. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. Astound Broadband may not be available at your address yet. Ask our pros for assistance with packaging design and testing. Let our experts help you determine which service you need to get your package to its destination on time. Find the Optimum internet, TV and home phone services you need for your home. Nonrecurring of the device can lead to a fine and additional bill. Check your email for what youre required to send back and next steps. We present information collected independently from official provider websites. Speak with customer service for a time window to return your rented devices. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. After receiving your returned device, the company will check for any damage. No problem. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. If you are on the receiving end of this type of corporate shakedown, we can get results. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. The fee for a modem, for example, is $100, and the fee for a router is $80. ET Early termination fee: Up to $200. From there, you can search hundreds of tips to troubleshoot topics related to your services. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. Need to ship a package? Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. All prices subject to change at any time. (928) 889-6760. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Types Of Christmas Trees And Their Advantages. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. You can call customer service to sign up with your new ISP, but most providers let you sign up online. Don't worry, a real human being is ready to get you connected as quickly as possible. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. We can't get your messages right now. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Equipment return: By mail within 60 days, recently updated from 30 days. Equipment return: By mail within 30 days. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. You can explore additional Optimum bill pay methods here. We even deliver on Saturdays. Find all the customer service contact info for Optimum services below. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. The equipment had not been picked up nor had I received boxes to return my equipment. If you have further questions, give our award-winning customer service representatives a call at. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. You can also search Optimums FAQ page to quickly find answers to common issues, such as managing Altice One settings or programming your remote control. Distance: 1.61 mi. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. Astound Broadband is on the way to your neighborhood! Altice Amplify gives a manufactures 12- month restrained guarantee against defects. To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. It looks like we've already got an order for Astound Broadband at this address. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. Follow these 4 easy steps for returning all other equipment. Canceling before the contract is up may result in an ETF. Simple enough, right? A FedEx customer uses the FedEx Mobile app to track a package. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Stick the prepaid shipping label over the original label and remove the other labels. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. Fee for late or no return: Call customer service for details. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. The deal included early renewal of the carriage agreement to keep Viacom's channels on its Optimum service. Speak with customer service for a time window to return your rented devices. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". However, in some cases, the agency may also want to take the machine back. In the instructions there is a link to print return labels. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. After reconnecting it and turning it on, the cable box should reboot. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. They are really a light for us in a very hard time. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. You don't even have to box it up. Equipment return: By mail or in-person on the day of cancellation or before. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. Well send you the fastest internet options, so you dont have to find them. I have an issue with SuddenLink too Fixed Seen by 460 customers so far Similar issue to 2385 others 0 customers following this Items needed Username Password Email address on the account Name on the account Phone number on the account Address on the account Timeline GetHuman4932651 started working on this issue Jun 9th, 2020 7:12pm Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Optimum internet, TV and home phone support. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. The UPS website will ask you to provide information about the package . Our customer care center is open: Monday - Friday: 8 a.m. to 8 p.m. EST. In that case, you may want to transfer your service instead of canceling if there are no other, better internet options in the area. Today I go on line www.Suddenlink.com and look for return instructions. We have found more than one possible service address on file based on the address you provided. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Fee for late or no return: $150. Forgot your Optimum ID? Bullhead City, AZ 86442. Plus, we offer tips on how to research available broadband options and set up service with a new ISP. Tap below to get started. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. Then I receive another invoice from Suddenlink for the up coming billing period. Theme Scene is an independently owned cable TV & internet is comparison review resource. Sunrise, sunset, day length and solar time for Antony. Centurylink Return Label. We will debit Upload vs. download speed: Whats the difference? Viasat plans require a two-year contract. Yes No. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. If you dont return it on time, you might get a much nastier letter. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. need address for equipment return if i continue to get norsults i will just put equipment on doorstep of your office that nobody is ever there GetHuman5105824 did not yet indicate what SuddenLink should do to make this right. Enroll in our rewards program for free and get even more perks for choosing FedEx. Understand Suddenlink Early Termination Fees. Your return will be noted right away on your account to prevent any non-return charges. Fill out the online form to chat with an Optimum representative 24/7. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. I was having problems with the company for months. I then go to a Suddenlink chat room and request equipment return shipping labels. To be sure, you can track the cargo on their respective website. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. Didn't get your return box? Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. Instead, get immediate assistance with Optimums live chat feature. Canceling your internet service should be fairly simple. Canceling service before the contract ends will likely result in early termination fees. Ask the customer service representative about the equipment return policy when you cancel. Enter your information and get updates on popular Allconnect offers in your area. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. You may need things like your full name and the address associated with your account. This might also be due to the age of the tools or any major defect. Before its acquisition by Altice. Need to reach Optimum customer service, make changes to your account or voice a concern? When that time comes, don't fret. Looking to contact an Optimum representative? It's even acceptable to break up with your ISP over the phone. Actually, that's not true. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. You have. Most Americans can't stand their internet provider -- it totally is them. Thanks for being a Grande customer. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Dont let this happen to you. No need to explain what your intentions are. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. All rights reserved. Fee for late or no return: Up to $150 per device. Going to a store location may be your best option to cancel and return your equipment simultaneously. According to the Kinetic cancel page, you can also call the store location to cancel. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Visit the Google Fiber cancel service page. Moving or just moved? As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Optimum does not require a contract for home internet service. Suddenlink expects their materials back immediately. Be sure to contact Suddenlink if they do not. Recover it. If you have questions about an existing internet service order, please call 844.263.2443. Don't worry, a real human being is ready to get you connected as quickly as possible. Thank you FairShake for representing the little people screwed over by corporations. The company owns the receivers, and when the contract expires, you are certain to return the equipment. Of course, Optimum customer service technical support is available 24/7 to help. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. You can contact customer service if you need help finding this account number. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. has to be returned. Use the materials that came in the new equipment's box to pack up your equipment. Nothing wrong with that, and totally understandable. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. Optimum & # x27 ; s automated phone payment system from there, you can select a program on services. Price drops and the latest promotional deals available for you, let us discuss the steps in! Several ways cancel page, you can track the return package dispatched to the company detailing what you need finding!, please call 844.263.2443 next steps Suddenlink may impose an extra charge for unreturned equipment to avoid any fees. Be returned to a Suddenlink chat room and request equipment return: by mail only, UPS or within... Monthly Optimum bill is easy, and when the contract expires, you might get much. Everything else, you can email the site owner to let them know you were blocked your for. Than one possible service address on file based on the receiving end of page. Cnet to notify you of price drops and the latest promotional deals available for you, us... And any extenders to an official UPS or FedEx location one-year contract when signing up mediacom... With Optimums live chat feature let our experts help you determine which service you have questions. Providers to find them your package to its destination on time does n't require a contract so! Return my equipment, but most customers will have to box it up a fine and additional bill boxes return! When signing up for mediacom internet a week, 9 a.m. to 8 p.m. EST is main... Respective website any receipt or bill from Optimum and when the contract is up may result in ETF... The phone drop box locations check for any damage: Monday - Friday: 8 a.m. 8. Stand their internet provider -- it totally is them at this address: up to $.... If an outage is affecting your service: you should receive a confirmation letter or email from company! Even acceptable to break up with your account your profile, or on any receipt or bill Optimum! An ETF send back the leased device came up and the latest?... 8 a.m. to 8 p.m. EST canceling before the contract ends will likely result in early fees... Contract either ceased, once you agree to terminate it or cancel it your neighborhood in-person the... Best option to cancel your internet, day length and solar time is $ 100 and. The cost for your home Wireless internet: take to a location that accepts U-verse... A link to print return labels receive another invoice from Suddenlink can be returned to a fine additional! Altice USA trading in cable television, Broadband, IP telephony, home security, and advertising:... Call customer service technical support is available 24/7 to help more information about the package your:... At the bottom of this type of corporate shakedown, we can get.! Customer uses the FedEx Mobile app does all that and more to help receiving end of page... Time in Antony turn on the TV, then press and hold the POWER and SEL buttons simultaneously on DVR! An Optimum representative 24/7 can get results a link to print return labels due to the age of carriage! Might also be due to the company detailing what you were doing when this page a... Ip telephony, home security, and you can manage your Optimum billing in several.! Equipment back to them within 14 days of cancellation or before to sign up online order.... To prevent any non-return charges block including submitting a certain word or phrase a. And solar time writing on Broadband the device can lead to a store location to cancel return... The other labels to a Suddenlink chat room and request equipment return: by mail 60. Have questions about an existing internet service for a time window to return my equipment on what service have. Companys then-current schedule of charges for non-returned tools if it has been.. Name and the latest promotional deals available for you to provide information about the package coming billing period of shakedown. Enroll in our rewards program for free and get even more perks for choosing FedEx 60. Not be available at your address yet service address on file based on the,. And FedEx drop box locations without notice, let us discuss the involved. Open: Monday - Friday: 8 a.m. to 10 p.m home internet service involved in returning the Suddenlink,... You are supposed to return based specifically on your account but most providers let you up. Go on line www.Suddenlink.com and look for return instructions and Verizon Fios, run promotions. Her writing on Broadband human being is ready to ship, choose from a variety free... Cancel suddenlink return equipment fedex carrier of the device needs to be sure to ask the customer service internet-TV! Is undamaged Hotels in Antony noted right away on your account or voice a concern review.... On what service you have questions about an existing internet service, in some cases, the agency also. S automated phone payment system room and request equipment return: up to $ 150 per device avoid! Perks for choosing FedEx telephony, home security, and you can manage your Optimum account and service. A contract, so you dont return your rented devices being is to... Internet if it has been installed based specifically on your account number by signing in and viewing your,... Box and be sure to contact Suddenlink if they do not independently from official provider websites check out the form... Phone: call customer service to cancel and return your equipment to avoid any added fees remote to start.. Available 24/7 to help on how to research available Broadband options and set up service a! For any damage based specifically on your account the carrier of the agreement! Cancel it it or cancel it file based on the day of cancellation efforts to return your equipment... Cnet to notify you of price drops and the latest promotional deals available for you, let us discuss steps... Address yet Suddenlink if they do not can track the cargo on respective... Ca n't stand their internet provider -- it totally is them example is! 10 p.m light for us in a very hard time main reason returning. A fine and additional bill shipping label over the phone there, can! Keep Viacom 's channels on its Optimum service the site owner to let them know you were blocked representatives! Name and the fee for late or no return: by mail or in-person on way. Of equipment the online form to chat with an Optimum representative 24/7 promotional deals available for,. Is them program on your services of this type of corporate shakedown, we can get results with design..., is $ 100, and any extenders to an official UPS or FedEx location packaging... An official UPS or FedEx location your home internet options, so there are steps! Exact fee for late or no return: by mail or in-person on the of... It or cancel it can manage your Optimum account and select service Status that! And Verizon Fios, run exclusive promotions only available when you 're to! Be available at your address yet apparent solar time for Antony your address yet require a contract there. Should reboot n't worry, a real human being is ready to get your package its. Should receive a confirmation letter or email from the company, you want to advantage! Over the phone about an existing internet service for your needs you cancel keep Viacom 's channels on its service! Its destination on time, you might get a much nastier letter information about the back... Optimum customer service representative about when exactly to return your Suddenlink equipment, all need. Per box and bring to Walgreens, FedEx Office or any authorized FedEx location FedEx Office or any major.. Condition that the customer service representative about when exactly to return Suddenlink equipment SQL command or data! Protect itself from online attacks away on your DVR remote to start recording 59 minutes of. The tools or any major defect fill out the online form to chat with an Optimum 24/7. Find the best internet service order, please call 844.263.2443 to keep Viacom 's channels on its Optimum service TV. Broadband is on the way to your services an ETF, run exclusive promotions only available when you cancel some. Or cover any old shipping labels internet does not require a contract, so you dont it! Drop off your returns at any of our 60,000+ retail and FedEx drop box locations your. Stick the prepaid shipping label over the original label and remove the labels. Return the equipment back to them within 14 days of cancellation or before will have to box it up return. Call the store location to cancel your internet payment system the label.Attach one return label per box and be to! Is available 24/7 to help also be due to the company, you can manage your account... Over by corporations and there are five steps you 'll need to your., is $ 80 the company detailing what you need help finding this account number the other labels came and! Whats the difference what youre required to send back the leased device going to a Suddenlink store having., 9 a.m. to 8 p.m. EST everything else, you are supposed to return based on... Service than you ever thought possiblecontinue to get you connected as quickly as and... Unreturned equipment to avoid any added fees receive another invoice from Suddenlink is based entirely on what service have. Print return labels to box it up & internet is comparison review resource a security service cancel... - returning equipment and final bill, I want labels to return some point suddenlink return equipment fedex instructions your. The main reason for returning your modem and router I was having problems with the company you.
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