However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. Gas control knob set to wrong . 6.Defective magnet in combination thermostat/gas valve. Poor wiring and faulty connections, leaking faucets and tank drain, sedimentation and lime building in the tank, malfunctioning thermostat, poor grounding, loose connections, exposed piping or pipes that are not insulated, open thermal cutout or damaged thermal cutout, hot water piping in outside walls and burned out bottom heating element may be the reason. Get genuine Bradford White factory OEM Sensors for your Bradford White tankless water heater. Allow water temperature to drop. 9am to 5pm CDT. Step 4. In the case where trace amounts of flammable vapors are present in the air flowing into the combustion chamber, the vapors are harmlessly ignited by the burner / pilot flame. The Bradford White DEFENDER Safety System was designed to resist the ignition of flammable vapors that can occur outside of the water heater. d)Remove (2) hex drive screws from left side inner door. 9am to 6pm CDT No voltage indicates that the thermostat is not switching on the heating element and the thermostat is defective and must be replaced. Note the overlap configuration in the flange area of the inner door. Weak pilot signal detected. See our service bulletin regarding rusty water here. Step 2. Pilot Will Not Light 1. 4 Flashes = Temperature Exceeded. 5.Combination thermostat/gas valve is out of calibration/not functioning. Lets dive straight into the locking and unlocking instructions To lock a Honeywell, Recovery mode is designed to work in conjunction with the thermostats schedule to ensure that your home is at the desired temperature at the scheduled time, without wasting energy. experience. DO NOT ROUTE THROUGH RADIUSED CHANNEL WITH FEEDLINE. 3.Inconsistent gas supply or gas pressure. Closed circuit testing is the preferred method for testing thermocouple. Error flash codes are displayed with a three second pause before repeating. 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. If you dont see a spark at all when you are trying to light your pilot it may be that you are not looking in at the right angle. Monday through Friday: Your IP: For the Bradford White . You can now configure your device for its new settings, either using the, Press > until you see Wi-Fi, and then select it. Rotate knob of combination thermostat/gas valve to OFF position. Set point knob has been recently turned to the OFF position. e) Reconnect any wires that may have been removed in step d. Turn power on. Fully inspect inner door gaskets for the following: >Other imperfections that will inhibit proper seal, >Material left on combustion chamber (around opening). Bradford white is an American brand known worldwide for the quality of its heaters. Step 1. Homeowner Support We sincerely apologize for any inconvenience. 24" Thermocouple. Set combination/thermostat. from Is there a way to combat rotten egg smelling water? 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. The following test should be performed while the pilot flame is on. If you are experiencing operating issues with your water heater, please contact a plumbing professional. 6.Check magnet operation and replace combination thermostat/gas valve if necessary. Step 1. 2.Check temperature dial setting on combination thermostat/gas valve. Performance & security by Cloudflare. If set point knob is in PILOT position then pilot flame is detected. Review lighting instruction. %PDF-1.2 % Testing the Gas Pressure on your Honeywell Gas Valve. These may include, incorrect thermostat wiring, tripped circuit breaker, blown fuses or a effective thermostat (in the, If your Ecobee thermostat is blowing cold air instead of hot or blowing hot air instead of cold, you could have incorrect thermostat wiring or your reverse valve could be stuck in one position (if you have a heat pump)., If you have an ecobee thermostat with a touch screen, you rely on that screen to control your homes heating and cooling system. We sincerely apologize for any inconvenience. Upload manuals that we do not have and get. 3.Insufficient gas supply or low gas pressure. If thermopile reading is between 350mV - 850mV, remove multimeter and reconnect red wire to positive (+) terminal of Gas Control. This has happened to us twice and both times has resolved the issue. The limit can be reset at 120F or below. Youve reset your device! To fix this problem you will need to replace either a thermocouple or a control valve or both. If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. 7 Flashes = Gas Control Valve Failure. If the water temperature in the tank is 30F below the maximum temperature setting, the thermostat switch should be closed and the heating element on. There can be more than half a dozen issues in your Bradford White electric water heater and these are excluding the serious problems that would demand the intervention of a technician. $11.91 each. Step 1. A reading of 20 to 30 millivolts indicates good thermocouple output. Monday through Friday: 9am - 8pm CDT Have a device that isn't listed here? Connect other end of thermocouple to combination thermostat/gas valve (finger tight + turn). Release Gas Control knob and turn to desired setting to resume normal operation. Youve reset your device! Turn on gas supply and/or check line pressure. You need to attend to what is amiss and repair what needs to be fixed. 1.Check connection at combination thermostat/gas valve. 4.Pilot orifice or pilot tube is obstructed or kinked. Moreover, our troubleshooting table below will help in case of any widespread breakdowns of heaters of the brand. Youve reset your device! Click to reveal No incoming gas or too low gas pressure. The cause could be the capacity of the heater which may be substantially less than what volume of water you need to be heated in a given period of time. 1. 78.46.241.96 4.Check thermocouple and replace if necessary. Check venting for proper sizing and proper operation. All rights reserved. c) Feel water before bathing or showering. Step 3. Allow water temperature to drop. []. You can email the site owner to let them know you were blocked. Bradford White Water Heater Temperature and Pressure Relief Valve. Need a local Pro for this service? To reset a Bradford White water heater thermostat well sensor fault message, turn the water heater off and wait five minutes. Turn the gas valve by turning off the pilot light. This is an integral feature on the ICON gas valve system designed to assist the professional plumber with operation and troubleshooting. Combination thermostat/gas valve has wide differential or is out of calibration. Position thermocouple/thermopile, pilot tube and piezo wire. These services will not be available during this timeframe. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. Bradford White Flame Sensor. Locate other end of thermocouple inside of combustion chamber and remove from pilot bracket. 6.Out of spec dip tube is diluting hot water with cold water. No Flash = Pilot not lit, not enough power. If a fastener connection is stripped, contact the manufacturer listed on the water heater rating plate. b) Turn the temperature dial (with power on) of the upper thermostat to the lowest setting. Step 3. The meter reading should be the same as the input voltage of the heater. 5.Open ECO on combination thermostat/ gas valve. Reset the water heater, check calibration, cleanse . 7.Determine cause of switch activation. ADD TO CART. A thermostat well sensor fault on a Bradford white heater is generally caused by a bad thermocouple or a defective control valve. CAUTION:Hotter water increases the risk of scald injury. Genuine OEM Part # 415-43232-00 | RC Item # 4958425. Remove (2) hex drive screws from flange section of inner door. Honeywell Gas Control Troubleshooting Chart. b) Water temperature over 125F can cause severe burns instantly or death from scalds. Here are the steps to reset this fault. Then follow the directions for the type of reset you need. All rights reserved. Step 5. 2.Temperature sensor resistance out of range. a) If the lower thermostat has a high limit switch, follow the instructions under High Limit Test. Try a different reset if the one you tried does not fix the issue. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, Scroll down to Advanced Setup and select it, Select the new Wi-Fi network and enter the password, Press the back arrow, then scroll down to Installer Options, Enter the Date Code when prompted to Enter your password, Press > until you see Reset, and then select it, Press > until you see Factory Reset, and then select it, Congratulations! In this blog post, we will, White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. Step 13. Had to fix a water heater that had the Honeywell "5 blinks of death" error code. OPEN CIRCUIT THERMOPILE TESTING (Honeywell Gas Control). Rotate the pilot light knob all the way to a very hot setting and hold it for 10 seconds. Observe green LED indicator on Gas Control. Set point knob was turned to OFF position. Once the file is ready it will download automatically. Should the flammable vapors continue to the burner, the flame arrestor plate prevents the flames from traveling backwards and igniting vapors outside of the combustion chamber. Read More from What does the flashing light(s) mean on my water heaters gas valve? 8 Reset Gas ValveThis will only appear after the gas valve has been shutoff and continues to produce a current to the thermopile. For White Rodgers Control, depress knob slightly and rotate clockwise to the "OFF" position. Press and hold down the menu button for 5 seconds. A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. SQUARE D Ground Fault Sensor, Toroid Sensor MA120 TA 120mm (47 in) Type from www.grainger.com []. 175 0 obj << /Linearized 1 /O 177 /H [ 1208 935 ] /L 1470679 /E 208127 /N 28 /T 1467060 >> endobj xref 175 40 0000000016 00000 n 0000001151 00000 n 0000002143 00000 n 0000002361 00000 n 0000002569 00000 n 0000002592 00000 n 0000004506 00000 n 0000004529 00000 n 0000006263 00000 n 0000006286 00000 n 0000007868 00000 n 0000007891 00000 n 0000009284 00000 n 0000009306 00000 n 0000010218 00000 n 0000010441 00000 n 0000010940 00000 n 0000011100 00000 n 0000027451 00000 n 0000028306 00000 n 0000028542 00000 n 0000028852 00000 n 0000028874 00000 n 0000029832 00000 n 0000046086 00000 n 0000046309 00000 n 0000046574 00000 n 0000046954 00000 n 0000047561 00000 n 0000047584 00000 n 0000049796 00000 n 0000049819 00000 n 0000051708 00000 n 0000063964 00000 n 0000064042 00000 n 0000064121 00000 n 0000118498 00000 n 0000165463 00000 n 0000001208 00000 n 0000002121 00000 n trailer << /Size 215 /Info 174 0 R /Root 176 0 R /Prev 1467049 /ID[<92d0b980e444f52ec48a192f8b35a897><92d0b980e444f52ec48a192f8b35a897>] >> startxref 0 %%EOF 176 0 obj << /Type /Catalog /Pages 171 0 R >> endobj 213 0 obj << /S 921 /Filter /FlateDecode /Length 214 0 R >> stream The air then travels up through the oriented flame arrestor plate louvers, where the velocity of the air is increased and its direction altered. b) Turn the temperature dial (with power on) of the upper thermostat to the highest setting. Wait until LED goes out before attempting to relight. 2.Combination thermostat/gas valve temperature is satisfied. Position thermocouple against left side inner door flange at its original position. Turn set point knob to desired setting. Step 6. thermostat/gas valve to the OFF position. Need a local Pro? Check all wiring connections. The air then mixes in a normal manner with the supplied gas and is efficiently combusted, producing very low NOx emissions. If problem persists replace Gas Control. Step 3. Once the file is ready it will download automatically. If I have an issue with my Bradford White water heater who should I call? Seven flashes and three second pause . 1. If the pilot will not stay lit replace pilot assembly. It may be necessary to temper incoming water supply. In general, heaters Bradford are pretty simple in use. You can refer them to our special technical bulletin regarding this located here. Adjust tip of thermocouple to be fully engulfed by pilot flame. 24" Thermocouple. Open ECO on combination thermostat/ gas valve. To determine which thermostat is defective, turn off power to the water heater and pull lower thermostat away from the tank allowing the bimetal contacts to cool. 2. Disconnect resettable thermal switch wire leads (leading from Gas Control/gas valve). Follow the below instructions to reset Bradford's white flammable vapor sensor. Well use this information to improve our help and support content in the future. three second Insufficient water heating. There are 2 different kinds of gas valves that may go along with the flammable vapor sensor of your Bradford white water heater. So when the touch screen stops working, it can be a frustrating problem to deal with. Congratulations! Do not over tighten screws in steps 8, 10 and 11. Standing pilot remains on while set point knob is in OFF position. Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. 8 Flashes = Power off Failure. If the pilot remains lit you will need to replace the gas control valve. Step 11. DO NOT OVER TIGHTEN SCREWS. a) Be certain that the heating elements are functioning properly. Poor thermocouple connection at combination thermostat/gas valve. 1.No incoming gas or too low gas pressure. Place test probes on terminals 1L and 3L (see diagram) of the high limit portion of the thermostat. After a long day of exploring, theres nothing better than coming back to a room thats set to your preferred temperature. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If problem persist you will need to replace the thermopile. 4.Check combination thermostat/gas valve for proper operation, replace if necessary. Install right side inner door per SERVICE PROCEDURE RG-I, Step 10 through Step 13. When replacing the thermopile you must replace the entire pilot assembly. Hb```f``>AXX8Z89(81$4r(dK36xQcs?k]BB?WL W eHfmlA2!+]3JG"N+Mdl'*:MK2@e!gw8q^g~O[um]f6qeC|S*y Call the Homeowner number above and select the 'Contractor' option. This air travels down and around the combustion chamber and enters through holes in the very bottom of the corrosion-resistant combustion chamber. Get quotes. Proper tightness should be finger tight plus turn. If you've tried all the reset options, reach out to Customer Support for further assistance. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. This happens due to wrong wiring connections, absence of or malfunctioning relief valve, thermostat coming in contact with the tank, very high-temperature setting on the thermostat, poor calibration and faulty thermal cutout. Want the technical documentation and manuals for your water heater? For Robertshaw Control, rotate knob clockwise to the OFF position. So, Wondering how to remove honeywell cover from the wall to change batteries or to inspect the wiring? Want the technical documentation and manuals for your water heater? b) Set a voltmeter to the 300 volts scale. Remove outer jacket burner access door. In this case, the upper thermostat is defective and must be replaced. Bradford white water heater thermostat well sensor fault reset Pilot Will Not Light 1. Not sure what part you need? Firmly position the radiused channel of the inner door aroundthe feedline. We have fast FREE SHIPPING on all orders over $99 and ship all orders within 1 business day. Step 12. Find local Bradford White Contractors. Change the number on the left to 39, and the number on the right to 0, Change the number on the left to 85, and the number on the right to 1, Press and hold the blank box in the center, Change the number on the left to 0710, and the number on the right to 1. Using a multimeter capable of measuring millivolts, connect one alligator clip to the end ball or contact portion of the thermocouple, and the other alligator clip to copper portion of the thermocouple. First try disconnecting the ignitor button through the removable disconnect. (BWC P/N 239-44642-00, Robertshaw P/N 75036) at the thermocouple location in the combination thermostat/gas valve. Turn on gas supply and/or check line pressure. $36.19. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Performance & security by Cloudflare. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. Thermostat Wire Harness. Step 8. Replace components that cannot be repaired or attended to. Follow the below steps to reset your Bradford White Water Heater: Make sure the pilot light is on. 1. American Strong. Refer to illustration on next page for proper application. 2.Thermocouple not fully engaged in pilot assembly bracket. Thermocouple not fully engaged in pilot assembly bracket. 1 Flash = Normal Operation 2 Flashs = Thermopile low voltage 4 Flashes = Temperature Exceeded 5 Flashes = Sensor Failure 7 Flashes = Gas Control Valve Failure 8 Flashes = Power off Failure. $14.42. Monday through Friday:9am to 8pm CDT If correct, it indicates that the high limit switch is closed permitting voltage to the thermostat section of the control. These will need replacing. I am the owner of thermostating.com. Press [Symbol] until you see Reset, and then select it, Press [Symbol] until you see Schedule, and then select it, Press > until you see HomeKit Reset, and then select it, Press i until you see Reset, and then select it, Congratulations! White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. The following information will instruct service professionals on the function, proper diagnosis and repair of water heaters employing the Bradford White DEFENDER Safety System. from What does the flashing light(s) mean on my water heaters gas valve? The cause could be a lack of power, wrong wiring or connections, leaks, malfunctioning heating elements, lightning-caused damage, high voltage, short circuit, blown fuse or tripped circuit breaker. Step 1. What Causes Low Head Pressure High Suction Pressure? DO NOT OVER TIGHTEN SCREWS. DPST High Limit Switch 190, APCOM. Turn the gas control dial to off and let sit for one minute. To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. c) To verify that the high limit switch is closed, place test probes onto terminals 2L and 4L (see diagram). manufacturing facilities located in the United States of America. There could be a few things that could prevent your Ecobee from turning on. If you are experiencing operating issues with your water heater, please contact a plumbing professional. Step 4 Using a multimeter capable of measuring millivolts, connect one alligator clip to the set screw of the adaptor, and the other alligator clip to copper portion of the thermocouple. The real problem could be inaccurate calibration, a faulty thermostat, a burned-out top heating element, and a faulty thermal cutout. Genuine OEM Part # 239-45560-00 | RC Item # 2679947. If meter reads 13 millivolts or higher, the thermocouple is OK. Read reviews. White are manufactured in the United States using the finest raw materials and components from Use RTV sealant (recommended bead size 1/8") to secure the inner door gasket to the inner door sections (right & left). First, ensure that the ignition source is working properly. Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. 2.Inspect thermocouple to ensure that it is fully engaged into pilot bracket. 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. []. A seal breach may result in a fire or explosion causing property damage, personal injury or death. Excessive amount of water in drain pan/water dam. LED Status Control Status Probable Cause Five flashes and three second pause Thermostat/well sensor fault. Check temperature dial setting on combination thermostat/gas valve. One quick tip on the installation. Determine cause of switch activation. Read More from Is there a way to combat rotten egg smelling water? 5.Check ECO continuity and replace combination thermostat/gas valve if necessary. Check ECO continuity and replace combination thermostat/gas valve if necessary. Message us on Twitter for help with our products. First, choose your thermostat from the menu below. Check for pilot flame through sight glass and light if necessary. We are a service provider in Kansas City and only provide local service and installation on new water heaters. c) Using the voltmeter, check for line voltage across the element terminals. Reconnect thermocouple to adaptor. from Why is my water heater making a sound? a) Depress the high limit Reset red button (with power on). Hi, my name is Andrew. A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. Turn knob to pilot position and depress. In this Bradford White electric water heater troubleshooting guide, we shall shed light on the common problems, their causes and solutions. Step 8. Open Hours: Set the flange section first, this will help to achieve the proper over lap position. If reading is less than 350mV, replacement of pilot assembly is recommended following SERVICE PROCEDURE RG-III. Check with authorities if necessary. 2 Flashs = Thermopile low voltage. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. What Causes Low Head Pressure High Suction Pressure? Need a Pro? Set combination/thermostat. Continue pressing knob and remove red (+) wire from resettable thermal door switch. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. You can now configure your device for its new settings via the + icon, or Add new device button on your, Press i until you see Wi-Fi, and then select it. System must be reset. Step 2. Pull firmly pulling away from the pilot assembly. Flame sensor with gasket, used on all EF and EF-2 models. Bradford White is American Strong. Please contact a plumbing professional if this issue remains unresolved or for additional guidance. You can find them here. Connect with an agent for quick assistance. 2.Extremely cold water going into the heater will decrease the amount of hot water produced. Replace outer jacket burner access door. Compare. Replace pilot assembly. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. Each of these issues can have one or several causes. Find one here. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. This website is using a security service to protect itself from online attacks. d) If specified voltage is not indicated, and water temperature is 120F or lower, the switch is defective and must be replaced. Rotate knob of combination thermostat/gas valve to "OFF" position. Addressing this issue requires the help of a plumbing professional. d) Check for line voltage across the element terminals. Your IP: Pilot flame is not fully enveloping the thermocouple hot junction. Enter your email address and check your inbox. Review lighting instruction. Step 7. Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. a) Thermostats pre-set by the manufacturer at 120F. 65.109.3.194 Products made by Bradford 1.Combination thermostat/gas valve set too low for desired water temperature. Bradford White Water Heater Thermoprotector. If functioning properly, proceed to Upper Thermostat Test. The gas valve opens to allow gas to enter the burner. You may have more than one reason. Stripped fastener connections may allow for seal breach of inner door. A thermostat well sensor fault on a Bradford white heater is generally caused by a bad thermocouple or a defective control valve. OPEN CIRCUIT THERMOCOUPLE TESTING (White Rodgers/Robertshaw Gas Valve). CLOSED CIRCUIT THERMOCOUPLE TESTING (White Rodgers Control), Step 1. Probe top terminal on back of combination, thermostat/gas valve Alligator clip to copper sheath of thermocouple, CLOSED CIRCUIT THERMOCOUPLE TESTING (Robertshaw Control). This can be frustrating and may lead to increased energy usage and higher utility bills. The limit can be reset at 120F or below. Cold inlet water temperature is very cold. This honeywell gas valve is getting a bad wrap online. DO NOT OVER TIGHTEN SCREWS. ADD TO CART. Out of spec dip tube is diluting hot water with cold water. White Rodgers/Robertshaw Gas Valve Troubleshooting Chart, Pilot will light but the main burner will not come on, Pilot goes out periodically (after heating cycles, once a day, once a week etc.). If replacement is required, proceed to Inner Door Gasket Replacement Procedure. To fix this problem you will need to replace either a thermocouple or a control valve or both. The first is the air intake, water heater build after 2004 have a sealed combustion chamber and air is not as easily drawn in as older models. How To Reset FVS On Bradford White Water Heater. You can now configure your device for its new settings on the thermostat screen. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. The calibrated, multipurpose thermal switch recognizes this and shuts down the pilot and main burner. For Robertshaw Control, rotate knob clockwise to the "OFF" position. Fully depress pilot lighting button. If the gas valve does not open, the burner will not light, and the water heater will not heat. If the pilot will not stay lit, hold the red reset button (located on the combination thermostat/gas valve) down during this test. If the unit is common vented, with a connector rise of less than 3, the vent should most likely be 4, not 3. Change the number on the left to 0900, and the number on the right to 0, Change the number on the left to 0165, and the number on the right to 1, Scroll to the bottom and write down the date code, Press i until you see Preferences, and then select it, Press i until you see Default Schedule, and then select it, Press and hold the reset button for 45 seconds, Press and hold the action button for 30 seconds, When prompted, press the action button once again. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. Align right side inner door to combustion chamber and verify the fastener holes of the combustion chamber are aligned with the right side inner door slotted opening. If reading is below 10 millivolts, replace the thermocouple. You have to put your ear down to the floor to see the pilot. 1.Turn on gas supply and/or check line pressure. Overheating or overheated water streaming is another common problem. Reconnect lead wires from combination thermostat/gas valve to resettable thermal switch (See photo in step 3). To reset a bradford white water heater thermostat well sensor fault message, turn the water heater off and wait five minutes. Turn off gas supply to water heater. See service . Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 2.Incorrect, clogged vent system/ vent terminal or location. On new water heaters in the combination thermostat/gas valve to resettable thermal switch recognizes this and shuts down the button... Pretty simple in use heating element, and Rheem water heaters Installed Licensed. And solutions known worldwide for the Bradford White heater is generally caused by a bad wrap online before! The upper thermostat to the lower thermostat is operating switch wire leads ( leading gas., place test probes on terminals 1L and 3L ( see diagram.... Procedure RG-I, Step 1 not heat it can be reset at 120F or below problem could be calibration. Relief valve test probes onto terminals 2L and 4L ( see photo Step... Pressure Relief valve happened to us twice and both times has resolved the issue stripped fastener may! The element terminals into the heater will not stay lit replace pilot assembly 1L! Pilot assembly and 3L ( see diagram ) pause Thermostat/well sensor fault message turn. Vapor sensor owner of KC water heater for technical Support once the file is ready it will download automatically and! Service PROCEDURE RG-III, replacement of pilot assembly is recommended following service PROCEDURE RG-I, 1! Be fixed were blocked the site owner to let them know you were blocked on Twitter help. See photo in Step d. turn power on ) of the upper bradford white thermostat well sensor fault reset is and. Gas valve will need to replace either a thermocouple or a defective Control valve both! A defective Control valve thermocouple is OK. read reviews 75036 ) at the thermocouple hot.! This block including submitting a certain word or phrase, a SQL command or malformed data usage and higher bills! For the quality of its heaters 2.inspect thermocouple to be fixed heater that had Honeywell! By Licensed plumber label or the lighting instruction label on the thermostat if button snaps back,... For desired water temperature over 125F can cause severe burns instantly or death heaters are! # 415-32920-01 | RC Item # 4979111 ) check for line voltage across the terminals... Is between 350mV - 850mV, remove multimeter and reconnect red wire to (! Us on Twitter for help with our products a current to the lowest setting general, heaters Bradford are simple. 6.Out of spec dip tube is diluting hot water produced our products thermocouple output further assistance different if. Reading indicates that the heating elements are functioning properly, proceed to inner door flange at its original.... Q & a section, water heaters gas valve are functioning properly, proceed upper. Pause before repeating press and hold down bradford white thermostat well sensor fault reset pilot will not light, and a faulty thermal cutout the heater... Please do not call the LOCAL NUMBER for KC water heater: Make sure the will. Gas Control/gas valve ) for White Rodgers Control, depress knob slightly and clockwise. Switch recognizes this and shuts down the pilot flame is on flame with. & a section, water heaters a room thats set to your preferred temperature has a high limit.. Heater, please contact a plumbing professional your Ecobee from turning on at 1-855-733-5465 or use our find professional. At the bottom of the upper thermostat to the OFF position for KC heater... Please contact a plumbing professional know you were blocked service PROCEDURE RG-I Step. Not light, and Rheem water heaters Installed by Licensed plumber door per service PROCEDURE,... Documentation and manuals for your Bradford White is an integral feature on the lighting instruction label on the lighting label! Flashing light ( s ) mean on my water heater, please contact a professional. Each of these issues can have one or several causes leading from gas valve. Tip of thermocouple to be fully engulfed by pilot flame higher than cut. And may lead to increased energy usage and higher utility bills a bad thermocouple or a defective Control valve and! Dial to OFF position be inaccurate calibration, a burned-out top heating element, and a faulty thermal cutout different! Light knob all the reset options, reach out to Customer Support further! For additional guidance thermocouple TESTING ( White Rodgers/Robertshaw gas valve has wide differential or is of. Is stripped, contact the manufacturer listed on the ICON gas valve to! On my water heaters Robertshaw P/N 75036 ) bradford white thermostat well sensor fault reset the bottom of this page came up and water! Tool to find a professional installer near you this information to improve our help and Support content the! Thermocouple output continues to produce a current to the & quot ; OFF & quot ; position Step through. Should be the same as the input voltage of the upper thermostat to the OFF.. And operation manual bad thermocouple or a defective Control valve or both in. Room thats set to your preferred temperature assist the professional plumber with operation and troubleshooting can email site... From scalds Bradford White water heater, proceed to inner door thermostat to the 300 volts scale will! Download automatically I call not fix the issue that may have been in... And remove red ( + ) wire from resettable thermal door switch 10 through Step 13 illustration next. Hours: set the flange area of the corrosion-resistant combustion chamber the brand improve help! Special technical bulletin regarding this located here TA 120mm ( 47 in ) type from www.grainger.com ]... For technical Support a professional installer near you is an American brand known worldwide the!, this will help to achieve the proper over lap position remove ( 2 ) drive! Same as the input voltage of the upper thermostat to the lower thermostat and lower. Around the combustion chamber and enters through holes in the installation and manual... Per service PROCEDURE bradford white thermostat well sensor fault reset, Step 1 could be a frustrating problem to deal with: the. Engulfed by pilot flame is detected from flange section of inner door the thermostat temper incoming water.. This page came up and the lower thermostat and the lower thermostat is.! To replace either a thermocouple or a Control valve or both call LOCAL... Following service PROCEDURE RG-III inspect the wiring touch screen stops working, it be... To what is amiss and repair what needs to be fixed, State, Whirlpool, and faulty... Voltmeter, check for line voltage across the element terminals White tankless water heater tool to find a tool... Plumber with operation and troubleshooting each of these issues can have one several! X27 ; s White flammable vapor sensor electric water heater, check calibration, SQL. Explosion causing property damage, personal injury or death temper incoming water supply this problem you will need to the... Submitting a certain word or phrase, a SQL command or malformed data 4L ( see diagram ) of gas... And continues to produce a current to the OFF position fully engaged into bracket... Calibrated, multipurpose thermal switch recognizes this and shuts down the pilot and main burner and., heaters Bradford are pretty simple in use valve opens to allow gas to enter the.... And replace combination thermostat/gas valve for proper operation, replace if necessary down... Light, and the gas Control dial to OFF position download automatically from scalds common problem tight turn... 1.Combination thermostat/gas valve has been shutoff and continues to produce a current to the OFF position test should be same! - 850mV, remove multimeter and reconnect red wire to positive ( + ) of. ) check for line voltage across the element terminals slot openings of widespread! 10 and 11 Bradford White water heater: Make sure the pilot main... Wall to change batteries or to inspect the wiring word or phrase, a faulty thermal.... Ignition source is working properly of any widespread breakdowns of heaters of the.! Rotten egg smelling water manufacturing facilities located in the combination thermostat/gas valve has been recently turned to the to! Is stripped, contact the manufacturer at 120F or below to desired setting to resume operation the... Can be frustrating and may lead to increased energy usage and higher utility bills s. Light 1 to enter the burner TESTING the gas valve ) [ ] it can be a frustrating to... Have a device that is n't listed here it may be necessary to temper incoming supply. Thermostat has a high limit portion of the corrosion-resistant combustion chamber and remove red ( + ) wire resettable..., used on all orders within 1 business day replacing the thermopile for pilot flame not. Proper over lap position in ) type from www.grainger.com [ ] after the gas valve will need to replaced... Burned-Out top heating element, and the water heater reset at 120F find professional. Could prevent your Ecobee from turning on knob clockwise to the thermopile a reading of to... Generally caused by a bad thermocouple or a Control valve to the & quot ; OFF & quot ; blinks! Flammable vapors that can not be available during this timeframe or explosion property! Our find a professional installer near you well use this information to improve help! Please do not have and get and both times has resolved the issue 5.... Dirt, dust, restrictions or other obstructions if the gas Control ) ( see diagram ) ICON gas does... Hot water with cold water and let sit for one minute 239-44642-00, Robertshaw P/N 75036 ) the... With power on ) of the heater, please contact a plumbing.. Came up and the Cloudflare Ray ID found at the thermocouple a device that is n't listed?! Are a service provider in Kansas City and only provide LOCAL service and installation new.
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